What Is Social Media Marketing (SMM)

Social Media Marketing (SMM) simply refers to the engagement of social networks to market a company’s products, services, and business. SMM allows companies a way to connect with their current customers and potentially reach new customers while they visually promote their products, services, culture, values, and image. Social Media Marketing provides a number of analytics and tools that show marketers the effectiveness of their posts and campaigns.

What Makes Social Media Work

Social media has completely modified how we as a society function. The way we connect with others on platforms like Facebook, Twitter or Instagram is undeniable. These communities began to cultivate like-minded individuals and influence customer behavior.

These communities allow a marketing team to implement a broad range of tactics to initiate engagement and promote content. So many social networks encourage users to promote their geographical information, their age demographic, and personal information, including likes and dislikes, and allow tailor-made marketing strategies to what will more strategically connect with the users.

There are seven key components to SMM

Listening – Strategy – Planning – Publishing – Advertising – Engagement – Analytics